Contact Us

Please see our Frequently Asked Questions (FAQ) section for some of the most commonly asked questions and answers that may help you instantly!

If the FAQ's do not answer your question/issue, please contact customer service here. Customer service does try to answer inquiries within 24-48 hours between the hours of Monday - Friday 9am-6pm EST (excluding holidays). If your message is received over the weekend or holiday, your email will be answered the next business day.

If emailing about an order, please include:

  • Your order number
  • Your specific concern(s) and / or questions in detail
  • Your images that would help portray the issue or concern

Luxie Gems
129 S Main St #2
Lewistown PA 17044
Toll Free: 1-833-Luxie10 (589-4310)